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As a quality service provider for all travel services, both for retail and corporate customers, Al Arabiyah offers a fully integrated, and highly efficient service covering all aspects of the travel business.

Al Arabiyah is dedicated to the pursuit of quality throughout its operation, with the aim of providing a high level of service to all our customers. Customer satisfaction is continually being monitored to identify how we can improve our performance. We do this by reviewing and improving our Quality Operating Standards and undertaking a variety of customer satisfaction tracking initiatives.

We are constantly striving to ensure that the products and services we supply meet the needs of all our customers. We also believe that, at the same time, we must ensure that we are satisfying the needs of our employees and shareholders.

Mission
“Provide a unique, reliable and highly satisfactory level of travel services to the corporate and leisure markets that positively impacts on people’s travel experience.”

Vision
“Al Arabiyah” to be recognized in the region as professional travel service provider.

Values

  • We deal with Respect.

  • We have the Passion to help

  • We strive to be unique through Creativity.

  • We know the meaning of Leadership; we lead by example.

  • We value Teamwork; no one cares who will get the credit.

  • We are motivated by Achievement.

  • We measure all our actions to Accountability.

 

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